CBS Sports college basketball writers Gary Parrish, Matt Norlander and Reid Forgrave spent much of July on the road in cities across the country, covering the live recruiting periods. While there, and in the weeks since, they've surveyed coaches for our annual Candid Coaches series. They polled everyone from head coaches at elite programs to assistants at some of the smallest schools in Division I. In exchange for complete anonymity, coaches give unfiltered honesty about a number of topics in the sport. This is week No. 2 of our results to questions posed to more than 100 coaches.
One of the interesting dynamics in sports is how coaches deal with game officials. Styles vary, from the combative to the cynical, from butt-kissing to aggressive. Some coaches tick like a time bomb, using officials' behavior as means to motivate their players, while others treat officials with an entirely different demeanor from how they interact with their players.
College basketball coaches, on the whole, have an undeniably aggressive mindset toward officials. Watch an NBA game and the difference is glaring. How often do you see an NBA coach attempt to scold a referee or find himself ejected after getting T'd up? Rarely. But on any given college hoops weekend, you're likely to see a coach (or coaches) somewhere on the wrong end of a tech. College coaches, for whatever reason, have conditioned themselves to be more outspoken and pugnacious with referees than their NBA counterparts.
College coaches, by their admission, can become caricatures of themselves when game time arrives. Refs often are on the most exaggerated end of that behavior. And yet, in the heart of the offseason, the coaches we surveyed had plenty to say and lots of respect to throw at a number of officials. That was refreshing (get back to us come mid-February).
With that in mind, we asked more than 100 college basketball coaches:
Who is the best referee in college basketball?
Quotes that stood out
On Roger Ayers ...
- "He has good communications. He'll usually give you a chance to talk to him. You have to respect that. No one's perfect, and he'll admit when [he is] right or wrong. And he does a great job reffing big games."
- "He has a great demeanor, and he's a great communicator. He can move. He has a healthy ego but he's not an egomaniac."
- "He doesn't have a combative demeanor at all. He'll say, 'Hey, sorry, got that wrong' if it's clear he got something wrong. And he doesn't really ever try to make it about him. There are so many of those guys. If they get a call wrong and a coach gets on them, then they'll be shell-shocked or they go the other way on you."
- "I think that he's fair, communicates well and is a great play-caller. What I mean by that: I don't care about managing the game. I want a guy that gets the plays right. He works hard at that. Communication is part of managing the game, so they have to communicate with you, so you don't feel any tension with the way he communicates with you. I think he's the best in the game.
- "Roger Ayers. I might have given it to Mike Eades, but after that championship game performance ... "
On Mike Eades ...
- "He's done a ton of high-level games. He has a great on-court demeanor. I've seen opposing coaches 'motherf---' him, and he doesn't jump off deep end and immediately give guys a technical. He understands basketball and how things flow together. In an off night he may work A-10 games, but he's not looking down on those guys. He's still busting his butt and pouring into the game. He's also willing to have a conversation in between dead balls, timeouts. Some guys only talk to head coaches, not assistants. If you have legit questions, he'll explain."
- "I felt sorry for him -- he had a terrible [national] championship game, but he is very level-headed and communicates well with coaches. This is a very underrated part of being a great official, in my opinion."
- "I think you know you're going to get a fair shot, whether you're home or away. The moment's not too big for him in my opinion. Experienced guy. Doesn't give you the big-time stuff. He's a big-time guy and he never big-times you. You don't expect the out-of-nowhere technical foul when you jump his ass at the end of the game and it's as four-point game. If you do that with some guys, the game's over. I've seen plenty who I do think are good officials and have popped guys in those situations. Moment is too big for them."
"Nowadays it's more personality, more than calls made right or wrong. It's the refs who don't have agenda. A ref who doesn't let his own ego get in the way. Every ref is going to make good and bad calls, but his personality doesn't get in the way. He's out there reffing the game."
On Ted Valentine ...
- "He's so crazy. He's a little long in the tooth, and he's one of the of five best officials of all time, in my opinion, and we've had him a lot. I've had Crazy Ted, I've had Ted on his best nights. He doesn't anticipate anything. He sees the play through, and is going to give you a fair shake. Does not matter who you are playing. To this day I think he's terrific. Now, has he burned some bridges? Probably. But the guy can still manage a game and the stuff that comes along with it."
- "The game never gets too big, intense or even remotely out of control with him. He does not get swayed, home or road. He takes great pride in his ability, conditioning and awareness. He provides reminders throughout the game to players about the line they are close to foul-wise -- and that's something that doesn't happen nearly enough."
- "He's obviously a showman of all showmen. My opinion, he's enjoying the camera and wants to be the show. But we had him once last year, and maybe in the last five years we've had him three times. But I'd lean toward him because he's given us a fair shake against high-major programs every time he's had us. Whether he has something against the other coach, which he certainly could, I don't care because he's giving us a fair shake."
On Verne Harris ...
- "He's strong, for one. He's got a high level of concentration, two. He understands the game really, really well, three. I think he's in good shape, four. And he's a great communicator, five. Those are the five things that come to mind to make a great ref."
- "He talks to the kids and the coaches, and I don't see him get too emotional and respond when a coach responds too emotionally to him: 'That's a foul!' Sometimes they respond in same way. His thing is to come over, say, 'Hey, I'm only going to listen if you talk to me instead of yell at me.'"
On John Higgins ...
- "I think he's fair. I think he lets the players dictate the game. I think that he's not influenced by any coach. I don't think any coach intimidates him. If you see where he's at every year, you see he's almost always in the Final Four. Like him, don't like him, I think he's the fairest and absolutely the most consistent official."
- "There's some guys out there, John Higgins -- don't get me started."
On Mike Stephens ...
- "He has a great demeanor, and he's a great communicator. He can move. He has a healthy ego but he's not an ego-maniac."
Some top-of-the-resumé information about the poll's big winners:
- Ayers: 11 NCAA Tournaments; seven Sweet 16s; one Elite Eight; two Final Fours (one as an alternate)
- Eades: 12 NCAA Tournaments: four Sweet 16s; five Elite Eights; four Final Fours (one as alternate)
- Valentine: 28 NCAA Tournaments: 16 Sweet 16s; nine Elite Eights; 10 Final Fours
- Harris: 20 NCAA Tournaments: 8 Sweet 16s; seven Elite Eights; nine Final Fours
- Higgins: 20 NCAA Tournaments: nine Sweet 16s; eight Elite Eights; eight Final Fours (one as alternate)
- Stephens: 10 NCAA Tournaments; three Sweet 16s; five Elite Eights; five Final Fours
All these officials are crew chiefs, and all work the biggest conferences, so it makes sense they would get the most votes. Top-notch officials, for the most part, are not tucked away in small conferences whose games are not on television. It takes years of work to build up a reputation as one of the best, and even if some the names are hated by certain fan bases, these guys are considered elite at their craft for a reason. There are approximately 950 Division I men's basketball officials. The six names listed above represent the top 0.63 percent.
"I guess I got them fooled," Ayers joked, when reached for his reaction to the vote.
Ayers not only won the poll, but his name was broached by coaches who picked a different No. 1. Ayers has been a Division I official since 1998, and said he's still never worked a perfect game.
"It's actually a huge surprise," Ayers said. "But to me, I look at it as: when I started reffing in 1995, the high school commissioner told me, 'Kid, if you want to make it at the highest level, you have to learn how to communicate with coaches.' "
Ayers, a lifelong resident of Roanoke, Va., flirted with making the move to the NBA in 2002 after the league invited him to try out. He worked in the Developmental League for a year, but decided his ultimate goal was to one day work a Final Four. Plus, he said he prefers the college game.
"To hear this, it's a tribute to a lot of people who have helped me," Ayers said.
Ayers has the data to back up coaches' claims, too. In January, college hoops stats guru Ken Pomeroy declared Ayers the best in the game. Ayers got into officiating on a whim. He was a food broker at a grocery store while in his 20s, when one of his coworkers asked him to help him work four rec games for $50.
"I had no clue what I was doing," Ayers said. "Every parent was yelling at me, but at the end of the night I fell in love with it. When I started I was out of shape, didn't read the rule books. Now, it's of course the opposite."
Ayers, 52, was reached by phone fresh off a yoga workout, and said he's physically active almost every day. He estimates that he works approximately 85 games a season, including the NCAA Tournament,
"I'm getting goosebumps talking about," Ayers said. "I can't wait for November 10. I'm ready to go tonight."
Coaches said Ayers is humble and treats every team and coach with the same amount of respect. That, plus his willingness to admit when he's messed up goes a long way -- and one particular screw-up of his that still sticks with him.
Jan. 5, 2012 -- the infamous six-men-on-the-floor ending. Louisiana-Lafayette won in OT against WKU after it got away with six men on the court on the winning possession. The next day, Western Kentucky fired coach Ken McDonald. Ayers stayed in the locker room two hours after that game and couldn't eat that night because he was sick. His phone blew up with colleagues alerting him to the fact he was continually on SportsCenter.
"It still eats at me to this day," Ayers said. "I took the heat because I was the crew chief. I didn't see the sixth player on the court. Not only did they have six players on the court, but the next morning WKU fired their head coach, and I have to live with that. I remember, I'm embarrassed to say it, but at NC State I stopped a game before a throw-in. They only had five, but I stopped play because I'm so paranoid now. If i could ever see that coach, I would love to apologize. I didn't do it on purpose. I'm still choked up about it, and I'm better than that. It will be with me until I retire."
Ayers, Eades and Valentine represent more than 50 percent of the vote, which speaks to the strength of ACC officiating. Coaches noted that the ACC has a reputation for being the strongest league, not only with regard to crew chiefs, but crews on the whole. The Big Ten, conversely, has the weakest reputation when compared to the ACC, Big East, Big 12, Pac-12 and SEC.
"At the end of the day, coaches have to buy your act," Ayers said. "You have to fool those coaches into believing they can trust you. Work your butt off, run hard, talk to coaches, and officials need to realize is it is not about us. ... It's a difficult job, fast-paced, but I love what I do. I love what the coaches have to say about me, it's very flattering, but that's all good and fine here in August."
By mid-February, it will be a different story. To paraphrase one coach: The answer I give you now I can almost guarantee will not be the answer I'd give you in the middle of the season.
With his sturdy, 6-foot-3 inch frame, his perma-tan, light brown floppy hair and, most of all, his high-profile assignments — including six Final Fours and the 2013 NCAA championship game — John Higgins has become the most recognizable referee in college basketball. That is not always a good thing.
His familiarity to television viewers, combined with his penchant for calling technical fouls, have subjected him to considerable mockery and loathing.
Soon after he worked the epic triple-overtime game between Kansas and Oklahoma on Jan. 19, he received a threatening email at his business. He forwarded it to the FBI.
"If I looked at everything people wrote or said about me, I'd be a basket case," Higgins said.
According to the website bbstate.com, Higgins has worked 59 games this season. That put him in a three-way tie for second among all Division I officials, with David Hall's 61 setting the pace. During one stretch in early January, he traveled 4,800 miles over three days.
Higgins often gets paid more than $3,000 per game. The more games he refs, the more money he makes. Though he could work every single day if he wanted, he gives himself every Friday and most Mondays off, and he disagrees with the suggestion that his performance suffers because he calls so many games. "I'd ask you, do you work five days a week?" he retorts. "I work five days a week for two hours a day. That's less than most people. Yes, I spend a lot of time on airplanes, but if you keep yourself mentally and physically healthy, it's no big deal."
That Big 12 officiating coordinator, Curtis Shaw, has heard occasional complaints about Higgins's heavy workload from coaches. Yet, he continues putting Higgins on the most important games because Higgins is among the very best at what he does. "A coach will say to me, 'He's working too many games.' So I'll say, 'O.K., I'll take him out of your game.' Then they say they don't want that," Shaw says. "John is a tremendous play-caller. When push comes to shove, in our business it's about getting plays right."
Higgins does not dispute the impression that he calls more technical fouls than most of his peers. "I'm not disagreeing, and I'm not apologizing," he says. "We're supposed to enforce the rules as written, right? The NCAA is always preaching sportsmanship, sportsmanship, sportsmanship. You can eat a little crow if you know you probably screwed a play up, but when you let coaches and players and coaches act like idiots, you lose all credibility. I try not to let it happen in my games, that's for sure."
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